Frequently Asked Questions

5 Most Popular Questions

Can I get a rush order?

How does sock sizing work?

How long does it take to receive my order?

What are your socks made of?

What are the minimum order quantities?

General Questions

Who are Sockrates Custom?

Where are you located?

What is your core advantage?

How do I begin the process?

How do I contact you directly?

Custom Socks Questions

What type of custom socks can you produce?

What are the socks made of?

How does sizing work?

Process Questions

What do I need to begin?

What are your minimums?

What if I want an exact sample of my sock before i produce my run of socks?

I'd like to see the quality of your work before we begin - Is that doable?

Custom Sock Design Questions

How long does it take to receive my complimentary, no obligation sock board?

Can I design my own socks?

Offering Questions

What Custom Socks styles do you produce?

Why buy custom socks?

Sock Manufacturing Questions

What is your typical lead time?

Can I do a rush order?

Shipping Questions

Where do you ship to?

Can I ship to multiple locations?

Will I get tracking on my order?

Can I use my own shipping account?

Custom Sock Pricing Questions

What is the investment required for custom socks?

I have an order for much more than 1500 socks, who do I contact to talk pricing?

Payment Questions

Once I am ready to move ahead, how do I pay?

Besides credit card, are there any other payment methods?

Don't see your question? Email our Socktologists and we'll get back to you shortly.

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